Register for a FireWeb account to access JourneyMate (if you don’t yet have one):
- Ensure you know your organisational SOE ID and employee number (talk to People & Culture if required)
- Go to the FireWeb User Registration page
- Enter your work email address to start the process
JourneyMate feedback
- If you notice something isn’t working in the JourneyMate app, please contact FFM Support.
- Email: support@ffm.vic.gov.au or phone: 03 7019 2576
General questions or concerns
- Contact your manager, regional HSR, regional Safety Advisor, Safety Manager or email safety.team@deeca.vic.gov.au
DEECA safety and wellbeing
- Visit the Health and Safety page on Ada or contact your regional Safety Advisor
- Visit the dedicated Working Alone or in Isolation page on Ada